LTE RAN Engineer III

Location: Reston, VA
Date Posted: 01-12-2018
Position Title:         LTE RAN Engineer III
Location:                 Reston, VA
Position Type:         Full-time, direct hire
Our client is currently seeking a creative and talented professional to join their Customer Support team as a LTE RAN Engineer III to provide the highest level of technical support to global clients and regional Tier2 CSEs, remotely or on-site when required.
Main responsibility
  • As a senior member of the Tier 3 group, you will handle the most complicated customer issues and work closely with R&D.
  • Providing field-engineering support (ATP’s, Demos, Trials, POC’s, trainings)
  • Create clear, easy to use customer-facing support documents as well as internal content to improve efficiency and reduce case handling time.
  • Collaborate with Product Management, R&D, PLM teams to ensure Airspan’s products meets customer’s needs.
  • Coach and mentor all Support teams to maintain high level of proficiency.
  • Minimum 10 years experience working in a global customer facing support organization supporting LTE networks.
  • In-Depth understanding of wireless telecommunications; 4G, LTE, LTE RAN, RF networking.
  • Strong analytical and problem-solving skills - Passion and intellectual curiosity. 
  • IP Networking expert, with in-depth knowledge of communication protocols.
  • Expert level network certification such as CCNP or JNCIS.
  • Availability to travel often all over the world with short notice (up to 15% a year).
  • Excellent communication skill (written, spoken).
Technical Expertise in the following subjects
  • High level debug
  • LTE Hand Over (HO) (X2, S1)
  • LTE Quality of Service (QoS)
  • Call Flows (attach, idle, etc.)
  • Sniffing and captures analysis
  • LTE KPI failure analysis
Interpersonal Skills
  • A team player.
  • Strong communication and presentation skills.
Austin Lindley
Technical Recruiter
Repeat Consultants
8201 Greensboro Drive
Suite 300
McLean, VA 22102
Tel:   (703) 870-3795
Fax:  (703) 870-3796
Toll:  (800) 870-3046
Cel:   (703) 909-9631
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