LTE RAN Engineer II

Location: Reston, VA
Date Posted: 01-12-2018
Position Title:         LTE RAN Engineer II
Location:                 Reston, VA
Position Type:         Full-time, direct hire
Our client is currently seeking a creative and talented professional to join their Customer Support team as an LTE RAN Engineer II, providing technical team leadership and new product introduction technical support to North American Tier 1 clients and regional Tier 2 Engineers, remotely or on-site when required.
Main responsibility:
  • As a leadership member of the Tier 2 group, you will handle the most complicated customer issues on new product and software introductions (FIT/FOA) in the customer networks and work closely with Tier 3 and Airspan management for urgent, daily reporting of issue resolution and service restoration.
  • Providing field-engineering support (ATP’s, Demos, Trials, POC’s, trainings)
  • Collaborate with Tier 3, Customer Delivery teams, Product Management, R&D, PLM teams to ensure Airspan products meet customer needs.
  • Lead, coach and mentor all field support and Tier 2 teams to maintain high level of proficiency.
  • Minimum 6 years experience working in a global customer facing support organization.
  • IP Networking expert, with in-depth knowledge of communication protocols.
  • Expert level network certification such as CCNP or JNCIS, or demonstrated level of equivalent knowledge.
  • In-Depth understanding of wireless telecommunications; 4G, LTE, LTE RAN, RF networking.
  • Demonstrated technical team leadership experience.
  • Strong analytical and problem-solving skills - Passion and intellectual curiosity. 
  • Availability to travel often all over the world with short notice (up to 30% a year).
  • Excellent English level (written, spoken).
Technical Expertise in the following subjects
  • High level debug
  • LTE Hand Over (HO) (X2, S1)
  • LTE Quality of Service (QoS)
  • Call Flows (attach, idle, etc.)
  • Sniffing and captures analysis
  • LTE KPI failure analysis
Interpersonal Skills
  • Leadership skills for leading technical teams
  • Customer facing personality
  • A team player and ability to lead others in a matrix environment
  • Strong communication and presentation skills
Austin Lindley
Technical Recruiter
Repeat Consultants
8201 Greensboro Drive
Suite 300
McLean, VA 22102
Tel:   (703) 870-3795
Fax:  (703) 870-3796
Toll:  (800) 870-3046
Cel:   (703) 909-9631
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